Handmade in England using recycled gold & silver

Your Privacy

We accept payment with credit cards, debit cards and PayPal. All of our payments are processed securely through SagePay. Lucy Jade Sylvester will never see your bank or credit card details when you pay online.

Lucy Jade Sylvester, does not disclose buyers' information to third parties. When you order from us or make an enquiry, we will require your name, address, e-mail address, phone number and other similar information to enable us to process your request, notify you of acceptance of orders and deliver the goods ordered.

We may, unless you tell us not to, pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.

As part of our efforts to ensure that you are aware of the latest developments and offers, we would like to use this information to advise you of new products, special offers or changes to our site. If you would like to receive this information, please indicate your preference when placing your order. You may unsubscribe at any time - just click the "unsubscribe" link at the foot of any email newsletter that you receive from us.

Data collected by this site is used to:

  1. Take and fulfil customer orders
  2. Administer and enhance the site and service
  3. Only disclose information to third-parties for goods delivery purposes

We are committed to protecting your privacy and we comply with the Data Protection laws applicable to business in the UK. We do not disclose our customer's personal information to third parties. We do not send unsolicited e-mail's to our customers or potential customers. We only use the information we collect about you to process orders and to provide a more personalised shopping experience. We continually monitor web statistics including site usage and search engine patterns to help us develop the design and layout of our web site. This in no way affects our customer's privacy.

Cookies

Session Cookies

This web site sets "Session" cookies, essential for the operation of the web site which are used to 'remember' user specific information only during the time that a user is using the web site. These cookies are deleted when the session expires - a short time after you completely close all browser windows. No personally identifiable information is stored once the browser has closed and the session has expired.

Google

Google Analytics and other Google Products uses cookies to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site and to help serve relevant on-line advertisements. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

For more information on the use of Google cookies visit www.google.com/policies.